Welcome series
Delivers the offer the moment someone signs up, introduces your story and your best seller, and turns a subscriber into a first order.
Nexus Media Agency · Email marketing for Shopify supplement brands
Turn first-time buyers into monthly customers.
I design and build the email flows that do it: welcome, abandoned cart and post-purchase. Built in your brand, set up in Klaviyo, and running every day without you touching them.
The three flows every brand needs
Most supplement brands are missing at least one of these. Together they catch a customer at every stage, from signup to second order.
Abandoned cart
Brings back shoppers who got as far as checkout, with the exact product they left, your reviews and the answers to their doubts.
Post-purchase
Thanks the customer, helps them get results, asks for a review and reminds them to reorder before they run out.
Selected work
Three brands. Three voices.
Every email is designed around the brand's own look and voice. Tap any email to see it in full.
Welcome email · Sleep and stress
Hushwood
Leads with the 15% code in a full splash hero, introduces the founder, and builds to one hero product. Every section is designed to keep the reader scrolling.
Abandoned cart · Performance
Kinetra
Sends 30 minutes after checkout. No discount yet, just the item, the proof and a button on every screen. The discount is saved for later in the flow.
Post-purchase · Functional mushrooms
Mossgrove
A thank-you from the founder so the customer feels they bought from a person, a guide to their first cup so the product gets used, and a second product to try next.
Concept work: brands created in-house to show range across different categories and voices.
How it works
No long contracts or vague promises. You see the work before you commit to anything.
01
Free email audit
I sign up to your list and abandon a cart like a real shopper, then send you a breakdown of what arrived, what's missing, and a mockup of the first email I'd add.
02
Build
I design your welcome, abandoned cart and post-purchase flows in your brand, write the copy, and set everything up in Klaviyo. Live in about three weeks.
03
Run and improve
The flows run on their own for every new subscriber and customer. I watch the numbers and keep improving what isn't pulling its weight.
About
Hi, I'm Sufyaan.
I run Nexus Media Agency from Cape Town, and I work with one kind of client: Shopify supplement brands in the US.
Focusing on one niche means every email is written for supplement customers and supplement compliance rules, and designed around your brand, never a generic template.
Every email is designed and written by me, not outsourced.
Want to see yours?
Book a quick call, or ask for a free audit of your current emails. Either way, you'll see exactly what I'd fix first.
sufyaan@nexusmedia-agency.co.za